info@pulseuvivid.site — we respond to all enquiries within two business days. For urgent technical issues on a live bot, mark your subject line “LIVE BOT URGENT”.
Contact
Is your strategy ready to run without you at the screen?
Reach out and describe your trading rules — we will map out an automation path and send you a written response within two business days.
What to include in your first message
To give you a useful response as quickly as possible, please include the following in your enquiry: (1) the instrument or instruments your strategy trades (e.g. EUR/USD, DAX futures, Romanian BVB equities); (2) the broker and platform you currently use (MT4, MT5, Interactive Brokers, or other); (3) a brief plain-language description of your entry and exit rules — even a rough outline is enough at this stage; (4) the pricing tier you are considering, if you have already reviewed the pricing page. You do not need to share proprietary code or detailed system rules at this point. The scoping session is the place for that.
Send us your enquiry
All fields are required. Your information is used solely to respond to your message and is not shared with third parties.
Other ways to reach us
Phone
+40 721 304 850 — available Monday to Friday, 09:00–18:00 Brașov time (EET/EEST). We do not take calls on weekends.
Office
Strada Republicii 14, Brașov 500030, România. In-person scoping sessions are available by appointment. The office is a ten-minute walk from the city centre.
Prefer to start with the pricing tiers?
Review our three fixed-scope tiers before writing — it often makes the first conversation shorter and more productive.
View pricing